Privacy Policy

Section 1

Information Received, Collected and Stored by AHFL

AHFL may receive and store any information you enter on the Website. In order to provide a personalized browsing experience, AHFL collects personal information by way of two methods: (a) information supplied by you; and (b) information automatically collected while navigation ("Information").

1.1 Registration Information

When you register on the Website, We ask you to provide basic contact information such as your name, sex, age, address, pin code, contact number, occupation, interests and email address. When you register using other accounts like Facebook, Instagram, Twitter, Gmail etc., We shall retrieve your registration information from such account to continue to interact with you and to continue providing the Services.

You can choose not to provide certain information but then you might not be able to take advantage of many of the Website's features. We use the registration information to respond to your requests and interests, customise your User Account or Lister Account, improve the Website, and communicate with you directly or through our affiliates.

1.2 Voluntary Information

We may collect additional information at other times, including but not limited to, feedback, comments, change of content or email preferences, response to a survey, or any communications with AHFL.

Section 2

Information Automatically Collected / Tracked While Navigation

2.1 Cookies

To improve the responsiveness of the Website for you, We may use "cookies", or similar electronic tools, to collect information and to assign each User a unique, random number as a User Identification (User ID) to understand the User's individual interests using the identified computer or device. Unless you voluntarily identify yourself through registration, We will have no way of knowing who you are, even if We assign a cookie to your computer or device. The only personal information a cookie can contain is the information you supply. A cookie cannot read data off your hard drive or device. Advertisers on the Website may also assign their own cookies to your browser (if you click on their ads etc.), a process that We do not control.

Cookies are small data files that We transfer to your computer. We use:

• "Session" cookies — to keep you logged in while you use the Website, to better understand how you interact with it, and to monitor aggregate usage and web traffic information.
• "Persistent" cookies — to recognize you each time you return to the Website, remember your preferences, and (if you create an account) to make your experience consistent after registration.

2.2 Opting Out

A User has the option of accepting or declining cookies from the Website by changing the settings of their web browser. The Website automatically accepts cookies, but you can change your settings. You can also use your browser settings or other tools to delete cookies you already have. Please be aware that some parts of our Website may not work for you if you disable cookies.

2.3 Log File Information

The Website servers automatically record information ("Log Data") created by your use of the Website. Log Data may include:

• IP address, browser type, operating system
• The referring web page, pages visited, location
• Your mobile carrier, device, search terms, and cookie information

We receive Log Data when you interact with the Website. We use Log Data to provide our Services and to measure, customize, and improve them, as well as collect and use them in the aggregate.

The Policy does not apply to, nor does AHFL take any responsibility for, any information that is collected by any third party either using the Website or through any links on the Website or through any of the advertisements.

Section 3

Information Sharing and Disclosure

We restrict access to your Information to employees who We believe reasonably need to know that Information in order to fulfil, provide, operate, develop or improve our Website or Services.

AHFL does not transfer or share Information about you with another Person or non-affiliated companies except:

Section 4

Confidentiality and Security

Please note that no system is full-proof, including ours, and though We endeavour to protect the Information from illegal means, the same cannot be guaranteed by AHFL. Hence, by accessing the Website you expressly waive all your claims against AHFL of any nature in this regard.

AHFL cannot guarantee absolute security of information transmitted over the internet. You are advised to take appropriate precautions to protect your login credentials and notify AHFL immediately of any suspected unauthorised access.

Section 5

Third Party Websites

AHFL, its contractors, agents, owners, and employees are not responsible for the content or the privacy policies of other websites to which the Website may link. Please take time to learn about them before accessing such websites.

AHFL has no control over the practices of third-party websites. Clicking external links from our Website is entirely at your own risk and discretion.

Section 6

Changes to Policy

AHFL reserves the right to update, change or modify the Policy at any time. The Policy shall come into effect from the date of such update, change or modification posted on the Website.

Your continued use of the Website or Services after the updated, changed or modified privacy policy is posted on the Website shall be deemed acceptance of such revised privacy policy. You are advised to review the Policy periodically on the Website to ensure that you are aware of the latest version.

Section 7

Disclaimer

Section 8

Grievances

For customer grievances, the customer may raise a complaint in writing or electronically (i.e. by email) to the address below. We aim to acknowledge your complaint promptly and resolve it at the earliest.

Customer Care — Aadhar Housing Finance Limited

Email us at

customercare@aadharhousing.com

Mode of complaint

In writing or electronically (Email)